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Medical services

Access to medical services is universal in Québec, which means that these services are offered to anyone insured by the Health Insurance Plan. To benefit from this program, just present your valid Health Insurance Card.

Covered services

The medical services covered by the Health Insurance Plan are those that are medically necessary. They are rendered by medical specialists or general practitioners (also called "family doctors"). These physicians must participate in the public plan for their services to be covered.

Examples of covered medical services:

  • Diagnostic or therapeutic procedures
  • Anesthesia
  • Certain radiology services provided by a physician
  • Surgeries
  • Consultations, medical visits and examinations
  • Medically assisted procreation
  • Treatments

Barring rare exceptions, the above services are covered regardless of where they are rendered, for instance in:

  • Rehabilitation centres
  • Hospitals
  • Residential and longterm care centres (CHSLDs)
  • Local community service centres (CLSCs)
  • Specialized medical centres
  • Medical clinics
  • Patient’s home

About the fees that are billed to you

You can no longer be billed for a covered service, nor for anything relating to that service. For details, refer to the Obtain information on covered services​ and Reimbursement for covered services webpages.

Other covered services

Services rendered only for esthetic purposes are not covered by the Health Insurance Plan. However, physicians may ask us to cover a plastic surgery service if it is medically necessary. They must participatein the public plan and have the skills required to perform the surgery. we will then determine whether the service can be covered.

Here are examples of services that require authorization:

  • Blepharoplasty (excision of any excess eyelid tissue)
  • Correction of a scar elsewhere than on the face or neck
  • Gynecomastia treatments (removal of excess glandular tissue in men)
  • Lipectomy (surgery to remove fatty tissue and surplus skin)
  • Funnel chest treatment (pectus excavatum)

You must obtain authorization before undergoing the procedure for the services to be covered. Consult your physician to find out more.

If you register for the Québec Health Insurance Plan upon arrival from another country, your coverage will start after a waiting period of up to 3 months following your registration. This period applies even if you are a Canadian citizen but does not apply to children under age 18.

Since we do not reimburse health care and services received during this the period prior to your eligibility start date, we strongly recommend that you take out private insurance as soon as you arrive in Québec. To find out more about insurance, consult the Ombudsman for Life and Health Insurance.

Pending receipt of your Health Insurance Card, be sure to keep the letter indicating that you are subject to a waiting period, because some healthcare services are available free of charge to persons waiting for their coverage to take effect, such as services: Until you receive your Health Insurance Card, you must keep the letter stating your waiting period. Upon presentation of this letter, certain healthcare services may be provided free of charge during the waiting period. Free services apply to necessary services, such as those:

  • Needed by victims of conjugal or domestic violence or of sexual assault
  • Related to pregnancy, child birth or termination of pregnancy
  • Needed by people suffering from infectious diseases that have an impact on public health

Physicians who participate in the public plan

For services to be covered, they must be provided by a physician who participates in the public plan. Other professionals practise outside the scope of the public plan and offer services that are not covered.

To find out more, refer to the Professionals offering covered services webpage.

Non-covered services

Several services are not covered by the Québec Health Insurance Plan. You cannot use your Health Insurance Card to receive them. Therefore, you must pay for these services.

Examples of non-covered services:

  • Acupuncture, chiropractic, massage therapy, osteopathy, naturopathy
  • Corrective laser surgery or other eye surgery aimed at doing away with eyeglasses or contact lenses. Surgery is exceptionally covered if there is documented failure to wear eyeglasses or contact lenses and anisometropia of more than 5 diopters or astigmatism of more than 3 diopters
  • Consultation with a physician and examinations in order to obtain a certificate relating to your health condition
  • Magnetic resonance imaging, CT scan (except in a hospital)
  • Psychoanalysis (except when rendered in a facility authorized for this purpose by the Ministère de la Santé)
  • Renewal of a prescription, without any other reason for consultation
  • Services rendered for esthetic purposes
  • Treatment of varicose veins by injection and the examination made at that time, in a private medical office

Frequently asked questions

The following products and services are free of charge if they are provided by a participating physician as part of a covered service:

  • Optical biometry or ultrasonography
  • Eye drops
  • Retinophotography
  • Cataract extraction
  • Soft contact lenses used to treat cataracts
  • Optical coherence tomography to treat certain pathologies (age-related macular degeneration, macular edema cauwed by vein occlusion, diabetic macular edema, retinopathy of prematurity, malignant myopia, neovascular glaucoma, neovascular diabetic retinopathy, for example)

The following costs may be billed to you, as they are carried out as part of a non-covered service:

  • Toric contact lenses or speciality lenses
  • Refractive surgery

Certain diagnostic tests are covered if they are performed by a participating physician who practices in a medical clinic or a hospital. Here are some examples:

  • Simple tests (group A strep test, screening tests for sexually transmitted or blood-borne infections, urine test strip, pregnancy test, blood glucose test, for example)
  • Electrocardiogram
  • Diagnostic mammogram
  • Screening mammogram if conducted:
    • on a woman age 35 or older
    • one year after the last mammogram
    • at a screening centre designated by the Québec Breast Cancer Screening Program
  • Test for sleep apnea
  • Radiography requested by a specialized nurse practitioner, a physician, a dentist or a physical therapist
  • Echography (ultrasound)
    Exception: echography may be billed to you if it is interpreted by a physician other than a radiologist. 
     

Hormonal intrauterine devices (IUDs) cannot be billed to you by a physician participating in the public plan. However, the physician may ask you to procure the hormonal IUD at your expense at a pharmacy.

Copper intrauterine devices are supplied by the health care network when their placement is made immediately after a voluntary interruption of pregnancy (VIP), carried out in certain private clinics and certain women’s health centres. If the copper intrauterine device is not related to a VIP, you must procure it at your expense at a pharmacy.

Supplies and medications needed for treatment are covered only if they are used during a covered service, since they are included in the service. This includes the plaster of Paris, the basic splint, liquid nitrogen and viscosupplements.

If a physician participating in the public plan provides you with a service (such as an injection), they are entitled to ask you to obtain from a pharmacy the medications necessary for the injection. However, the physician cannot ask you to procure the products needed for the service (such as an injection kit), since it is included in the service. If you wish to have a fibreglass cast or a premium splint, you will need to pay the difference between its cost and that of their basic model.

Medications used during a non-covered service, such as an aesthetic service, may be billed to you.

No. We do not cover the cost of transport by ambulance. For more information on the cost of ambulance transport as well as the government exceptional assistance measures, please consult the webpage Cost of ambulance transportation on the Québec.ca website.

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