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Important notice

COVID-19: Information in effect as of January 8, 2021

Our services are available online and by telephone. In compliance with the new sanitary measures and to limit physical contact, our offices are no longer accessible. If you have any questions, please refer to the webpage Questions and answers about our services during the pandemic.

Domestic help

The Financial Assistance Program for Domestic Help Services allows you to benefit from a reduction in the hourly rate charged for domestic help services by social economy businesses. These services include housekeeping work, laundering, meal preparation and accompanying you when shopping.

Eligible persons

To be eligible for the program, you must:

Services offered

  • Light housekeeping work: vacuuming, dusting, cleaning (e.g. refrigerator, bath tub)
  • Heavy housekeeping work: major cleaning job, clearing snow or leaves from the main access to a residence
  • Clothes upkeep: laundering, ironing
  • Meal preparation, excluding special diets (gluten-free, nut-free, etc.)
  • Shopping and running other errands (e.g. accompanying you at the grocery store, bank or pharmacy)

Some businesses do not offer all the above services.

Procedure for obtaining financial assistance

Step 1

Prepare your application

Contact a domestic help social economy business. It will inform you about the services it offers and provide you with a form to be completed. The business may also accompany you during the application preparation process.

Step 2

Send your applcication

The domestic help social economy business will send us your application. We will subsequently notify you and the business of the amount of financial assistance granted to you.

Amount of assistance granted

The program provides $4 in fixed financial assistance per hour of service to eligible persons. This amount may be supplemented by variable financial assistance (ranging between $1.75 and $14 per hour), depending on your age, income and family situation. You will have to pay any difference between the total financial assistance granted to you and the business’s hourly rate.

Tool to estimate the domestic help amount

You can use the available tool to estimate the amount to which you may be entitled for domestic help services.

Additional information

For more information on the program, contact us:

By telephone

By fax

  • Montréal: 514 864-4321
  • Toll free: 1 866 820-8321

By mail

425, boulevard De Maisonneuve Ouest, bureau 213
Montréal (Québec)  H3A 3G5

Application for review

You can apply for an administrative review if you disagree with a RAMQ decision. To find out more, refer to the page Request a review of a decision.