Write to us You can write to us to ask a general question or make a comment about the programs and services offered by RAMQ if you have not found the information you were looking for on our website. Who should use this form? Use this service to ask us general questions via secure email. The form is intended for anyone seeking general information about our programs and services. You can also use this form if you are an employer or an insurer wishing to ask a question about prescription drug insurance. Other clienteles If you are or represent a health professional: refer to the Contact us webpage.If you are a journalist: contact our spokesperson.If you are a researcher: refer to the Data and statistics webpage. We will not be able to respond if your message: Concerns a complaint, an application for review or a report of wrongdoingRequires the disclosure of confidential information about you or another personConcerns your personal file (receipt of your Health Insurance Card, follow-up on an application for reimbursement, your prescription drug insurance coverage, for example) To discuss your personal file, you must call us. Please be respectful when you communicate with us. Aggressive, hateful, or offensive language is not tolerated. In such a situation, we reserve the right not to respond to the communication. Write to RAMQ Protection of your personal informationIn order to offer you certain services, we need to collect, use, and sometimes disclose your personal information. To find out more about our privacy practices on our website, please refer to our Privacy policy webpage.
