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Request a reimbursement for covered services

Care, services or goods received outside Québec

When you travel outside Québec, you may need health care. Certain services are covered by Québec Health Insurance Plan for those who hold a valid Health Insurance Card. You can apply for reimbursement of certain health services received outside Québec.

To find out more about coverage conditions outside Québec, refer to the following webpages:

Procedure

With private insurance

If you had private insurance when you received the health care outside Québec, check with your insurer whether it may apply for a reimbursement from us directly. We have concluded agreements with several insurance companies so that they may handle the paperwork for a reimbursement. Otherwise, you must complete the online form.

Without private insurance

  • Fill out the online form
  • Attach the following to your application:
    • Your invoices
    • Your proof of payment in full (receipt or cash sales slip, for examples)
    • The operation record, if you underwent major surgery

You must provide documents in English or French.

Time limit for applying for a reimbursement

As of the date you received the services, you have:

  • 1 year to apply for a reimbursement of professional services (medical, dental or optometric)
  • 3 years to apply for a reimbursement of hospital services (hospital stays and outpatient hospital services)

We may accept an application for reimbursement filed after the deadline if you are able to prove that it was impossible for you to act sooner.

Fill an application online

Protection of your personal information
In order to offer you certain services, we need to collect, use, and sometimes disclose your personal information. To find out more about our privacy practices on our website, please refer to our Privacy policy webpage.

Processing time

The usual processing time is 55 working days. We will contact you if your application is incomplete.

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