Temporary measure to renew the Health Insurance Card
To renew your Health Insurance Card, you must mail your completed and signed renewal form to us, without going through the Société de l’assurance automobile du Québec service outlets. In most cases, you do not need to provide a photo: we will use the one on file.To find out more, read the news release.
To remain eligible for the Québec Health Insurance Plan, you must not be absent from Québec 183 days or more in a given year. For verification purposes, we may ask you to provide proof of your presence in Québec and likewise for your children, if applicable.
Accepted proofs of presence
You will have to provide a photocopy of your proofs of presence. To be admissible, the documents must specify the following:
Your name
The purpose of your presence in Québec (activity or occupation)
The period of your presence (start and end)
Select a category to find out which documents are accepted and what information they must contain.
Documents accepted
Required information
Letter from your employer
Your first and last names
The location of work
The period of employment
The employer’s signature
The date of signing
The first and last names, and telephone number of the person signing the letter
The name of the company
Work contract
The signature of the parties to the contract
The date of signing
The first and last names, as well as the telephone number and address of the company representative
The duration of the contract and the location of work
Paycheque stub
Your first and last names
The name and address of your employer
The pay period
The location of work
Employment Insurance (EI) record of employment
Your first and last names
The period of employment
The name and address of the employer
Attestation from a local employment centre confirming that you participated in a job reintegration program
Your first and last names
The period of participation in the reintegration program
The employment reintegration period
The name, signature and telephone number of the representative of the local employment centre
The address of the local employment centre
The date and location of issuance of the attestation
Documents accepted
Required information
Letter from an officer of a secondary-, college- or university level educational institution
The student’s first and last names
The first and last names, and signature of the institution representative
The name, address and telephone number of the institution
Academic transcript or report card
The student’s first and last names
The period of enrolment (start and end dates)
The name, address and telephone number of the educational institution
You may blot out the transactions amounts appearing on the statements that you provide us. Please note that online transactions do not show that you have been present in Québec.
Documents accepted
Required information
Personal bank statement
Your first and last names (as the account holder)
The name, address and telephone number of the financial institution
The date and location of each transaction, and the administrative code
Personal credit card statement
Your first and last names (as the account holder)
The name, address and telephone number of the credit card company
The date and location of each transaction
Credit file statement from a Canadian credit rating agency
Your first and last names (as the applicant)
Information showing economic activity in Québec
N.B.: The credit rating agency must have its headquarters or home office in Canada.
Documents accepted
Required information
Cell phone bill
Your name (as the subscriber)
The date of the services
The call reception and transmission locations
Documents accepted
Required information
Letter from an agency mandated by the Ministère de l’Immigration, de la Francisation et de l’Intégration, confirming the period during which you have been present in Québec
Your first and last names (as the recipient of the letter)
Attestation specifying the period of your presence in Québec
The name and address of the organization
The signature of the organization representative
Letter confirming your participation in an integration or francization program in Québec
Your first and last names
The training period
The name of the organization, community organization or government department in charge of the program
The title, and first and last names of the representative
The representative’s signature
The date of signing
N.B.: Your participation must have taken place after you became eligible for the Health Insurance Plan.
Document (other than a letter) confirming your participation in an integration or francization program in Québec
Your first and last names
The training period or, in the case of a transcript, the evaluation date
The name of the organization, community organization or government department in charge of the program
N.B.: Your participation must have taken place after you became eligible for the Health Insurance Plan.
Documents accepted
Required information
Probation document from a probation officer, issued by the competent authority
Your first and last names
Period during which you were on probation or serving a sentence
Letter from a probation officer
Your first and last names
Period during which you were on probation or serving a sentence
Probation officer’s signature
N.B.: The document must be issued by a competent authority.
Documents not accepted
Document confirming that you receive social assistance
Residential lease
Utility bill (electricity, cable or municipal taxes, for example)
