Skip to main content

2022-2023 summary and 2023-2024 update of the 2021-2023 action plan regarding persons with disabilities (French only)

October 19, 2023 – We completed our second review of the second review of the Plan d’action à l’égard des personnes handicapées 2021-2023. It is also showing the results attained, as of March 31, 2023, for each objective. Among the achievements:

  • Start of collaboration with various organizations to create links between programs for persons with disabilities
  • Dissemination of the self-study Mieux accueillir les personnes handicapées from the Office des personnes handicapées du Québec, and adaptation of the content to the context of RAMQ telephone service delivery
  • Accessibility audits carried out for the website (Citizens and Professionels sections), the Québec Health Booklet and the application for reimbursement form under the See Better to Succeed program
  • Consultation of staff with disabilities to review the reception procedures for this clientele
  • Adaptation of the working environment to meet the needs of persons with disabilities

The Plan d’action à l’égard des personnes handicapées has been updated to be extended until March 2024. In addition to the actions already underway or ongoing, there are 5 new actions for the coming year.

How did we do?

Was the information on this page useful to you?
Do not include any personal information. You will not receive any reply.