Contact us

By telephone

Québec418 646-4636
Montréal514 864-3411
Toll-free1 800 561-9749

For TDD users:

Québec418 682-3939
Toll-free1 800 361-3939

Office hours
Monday from 8:30 a.m. to 4:30 p.m.
Tuesday from 8:30 a.m. to 4:30 p.m.
Wednesday from 10:00 a.m. to 4:30 p.m.
Thursday from 8:30 a.m. to 4:30 p.m.
Friday from 8:30 a.m. to 4:30 p.m.

Change of address

You can make your change of address on the Internet by using the Service québécois de changement d'adresse. This will enable you to give your new address to 6 departments and agencies at the same time. Or, you can notify us of your new address by calling us.

	Service québécois de changement d'adresse
	Call us at 418 646-4636
	Toll-free at 1 800 561-9749

In person or by mail

Québec

1125, Grande Allée Ouest
Québec (Québec)
G1S 1E7

Case postale 6600
Québec (Québec)
G1K 7T3

Directions This link will open in a new window.

Montréal

425, boulevard de Maisonneuve Ouest
3^e étage, bureau 300
Montréal (Québec)
H3A 3G5

Directions This link will open in a new window.

Office hours
Monday from 8:30 a.m. to 4:30 p.m.
Tuesday from 8:30 a.m. to 4:30 p.m.
Wednesday from 10:00 a.m. to 4:30 p.m.
Thursday from 8:30 a.m. to 4:30 p.m.
Friday from 8:30 a.m. to 4:30 p.m.

Service outlets

For renewal or replacement of the Health Insurance Card, persons who have to renew their driver's licence in the same time have to go to one of the SAAQ Service Outlets This link will open in a new window. .

Persons who don't have a driver's licence or don't have to renew it in the same time have to go to one of the service outlets of the Régie.

By email

You have consulted our site without finding the information sought? You can contact us by email.

Write to us! This link will open in a new window.

Complaints

If you are dissatisfied with the Régie's services, you can file a complaint with the Régie's Commissioner for insured persons' complaints by email in complete security.

	Write to us!
	Call us at 418 682-5145
	Toll-free at 1 888 899-2121

You can also file a complaint to the Québec Ombudsman This link will open in a new window. who acts independtly of the government and of the Régie. Impartially and in complete neutrality, the Québec Ombudsman examines complaints submitted by citizens.

Application for review

Do you disagree with a decision of the Régie? If so, you can apply for an administrative review. You have 6 months to contest the decision.

	Dissatisfied with our services or with a decision we have rendered?
	Your right to an administrative review
	Application for review