Québec reception desk
787, boulevard Lebourgneuf
The Régie's reception desk is located in the offices of Services Québec and the Société de l'assurance automobile du Québec (SAAQ).
Montréal reception desk
425, boulevard de Maisonneuve Ouest
3e étage, bureau 301
- Office hours (except statutory holidays)
- Monday from 8:30 a.m. to 4:30 p.m.
- Tuesday from 8:30 a.m. to 4:30 p.m.
- Wednesday from 10:00 a.m. to 4:30 p.m.
- Thursday from 8:30 a.m. to 4:30 p.m.
- Friday from 8:30 a.m. to 4:30 p.m.
For renewal or replacement of the Health Insurance Card, persons who have to renew their driver's licence in the same time have to go to one of the SAAQ Service Outlets.
Persons who don't have a driver's licence or don't have to renew it in the same time have to go to one of the service points of the Régie.
Find the service point of the Régie closest to your location by entering your city or postal code in the space below.
If you don’t enter a city or postal code, the full list of approximately 300 addresses will be displayed, unsorted.
Case postale 6600
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If you are dissatisfied with the Régie's services, you can file a complaint with the Régie's Commissioner for insured persons' complaints.
||Call us at 418 682-5145
||Elsewhere in Québec 1 888 899-2121
You can also file a complaint to the Québec Ombudsman who acts independtly of the government and of the Régie. Impartially and in complete neutrality, the Québec Ombudsman examines complaints submitted by citizens.
Do you disagree with a decision of the Régie? If so, you can apply for an administrative review. You have 6 months to contest the decision.
For any request concerning copyrights, please visit the central clearing house of the Centre des services partagés du Québec.