Renew your card with proof of presence
Proof of your presence in Québec may be requested when you renew your Health Insurance Card. If so, your renewal notice will mention it. This will add one more step to the regular card renewal process. You will be asked to attach proofs of your presence in Québec to your completed renewal notice.
What your proofs of presence must show
Your proofs of presence must show that you were not absent from Québec 183 days or more in the 12 months following the date specified on the Renewal Notice form that you will receive when it’s time to renew your Health Insurance Card. You will have to list on this form the name of each proof and the period it covers (start and end dates). Contact us if you are unable to show that you have been present in Québec.
Accepted proofs of presence
You will have to provide a photocopy of your proofs of presence. To be admissible, the documents must specify the following:
- Your name
- The purpose of your presence in Québec (activity or occupation)
- The period of your presence (start and end)
Select a category to find out which documents are accepted and what information they must contain.
Documents accepted | Required information |
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Letter from your employer |
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Work contract |
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Paycheque stub |
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Employment Insurance (EI) record of employment |
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Attestation from a local employment centre confirming that you participated in a job reintegration program |
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Documents accepted | Required information |
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Letter from an officer of a secondary-, college- or university level educational institution |
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Academic transcript or report card |
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You may blot out the transactions amounts appearing on the statements that you provide us. Please note that online transactions do not show that you have been present in Québec.
Documents accepted | Required information |
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Personal bank statement |
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Personal credit card statement |
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Credit file statement from a Canadian credit rating agency |
N.B.: The credit rating agency must have its headquarters or home office in Canada. |
Documents accepted | Required information |
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Cell phone bill |
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Documents accepted | Required information |
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Letter from an agency mandated by the Ministère de l’Immigration, de la Diversité et de l’Inclusion, confirming the period during which you have been present in Québec |
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Letter confirming your participation in an integration or francization program in Québec |
N.B.: Your participation must have taken place after you became eligible for the Health Insurance Plan. |
Document (other than a letter) confirming your participation in an integration or francization program in Québec |
N.B.: Your participation must have taken place after you became eligible for the Health Insurance Plan. |
Documents accepted | Required information |
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Probation document from a probation officer, issued by the competent authority |
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Letter from a probation officer |
N.B.: The document must be issued by a competent authority. |
Documents not accepted
- Document confirming that you receive social assistance
- Residential lease
- Utility bill (e.g. electricity, cable, municipal taxes)
- Notice of assessment or revenue statement