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COVID-19: Answers to your questions

Certain services are available by appointment only at our Montréal and Québec reception desks. No one without an appointment will be seen. For a list of the services offered by appointment, or if you have any questions, refer to the webpage Questions and answers about our services during the pandemic.

Board of directors

RAMQ is administered by a board of directors comprising 15 members, including the chair of the board and the president and chief executive officer. At least 8 of these members, including the chair, must qualify as independent directors in the opinion of the Government.

Board members qualify as independent directors if they have no direct or indirect relationships or interests (e.g., of a financial, commercial, professional or philanthropic nature) that are likely to interfere with the quality of their decisions as regards RAMQ's interests. A board member who has been employed by RAMQ during the 3 years preceding his or her appointment, who is employed by the Government or whose immediate family member is a senior officer of RAMQ is deemed not to be an independent director.

Chair of the board of directors

The Government appoints the chair of the board of directors for a term of office of up to 5 years. The appointee must qualify as an independent director. In addition to terms served as a board member, the chair of the board may be reappointed twice to serve in that capacity for a consecutive or non-consecutive term.

The chair of the board of directors presides meetings of the board and sees to its smooth operation. He or she also sees to smooth operation of the board committees, and may participate in any committee meetings.

The chair of the board of directors evaluates the performance of the other board members according to criteria set by the board of directors, prepared by the Governance, ethics and human resources committee. He or she is accountable to the Minister for RAMQ decisions. The chair of the board of directors also fulfils any other responsibilities assigned by the board of directors.

Marie-Hélène Grieco Desrosiers

Chair of the board of directors

Assumption of duties on January 2, 2018

Members of the board of directors

Marco Thibault

President and chief executive officer

Government

Vincent Lehouillier

Health services users

Liette Brousseau

Soumya Tamouro

Health professionals

Dr. Louis Godin

Appointment to be announced

Dr. Diane Francoeur

Professional orders for the healthcare sector

Martine Gosselin

Dr. Mauril Gaudreault

Board of directors of a health and social services facility or agency

Jean-Claude Lecompte

Martin Beaumont

Business

Suzanne Delisle

Maxime Dubeau-Marcoux

Labour

Yvan Pépin

Composition of the board of directors

The Government appoints the board members by taking into consideration the expertise and experience profile approved by the board of directors. The members, other than the chairperson, and the president and chief executive officer, are appointed for a term of office of up to 4 years as follows:

  • 2 are appointed after consultation with organizations representing the business community
  • 1 is appointed after consultation with organizations representing labour
  • 2 are appointed after consultation with organizations representing users of health services
  • 3 are appointed from among professionals in the field of health within the meaning of the Health Insurance Act (chapter A-29), including one general practitioner and one medical specialist, after consultation with each body representing a class of health professionals having entered into an agreement under that Act
  • 2 are appointed after consultation with the professional orders in the field of health
  • 2 are appointed from among the members of the board of directors of an institution or an agency referred to in the Act respecting health services and social services (chapter S-4.2), and
  • 1 is appointed from among the officers of the Government or its bodies

Board members may be reappointed twice to serve in that capacity only for a consecutive or non-consecutive term.

Role and functioning

The main responsibilities of the board of directors include setting the strategic directions for RAMQ and approving the financial statements of RAMQ and the Prescription Drug Insurance Fund, the annual management report and the annual budget. The board also approves RAMQ's governance rules. It is accountable to the Government for RAMQ decisions and the chair is answerable to the Minister for such decisions.

Meetings of the board of directors are held at the start of the year, and special meetings may be scheduled as required. The general secretary of RAMQ is automatically appointed secretary of the board, without being a board member.

The actions and decisions of the board of directors with respect to fostering relations with the population, health professionals and RAMQ partners and employees are guided by a set of values and rules set forth in the RAMQ code of ethics.

Governance of RAMQ

The following documents are adopted by the board of directors:

Board committees

RAMQ board of directors must establish a governance, ethics and human resources committee and an audit committee.

It may also establish other committees to examine specific issues or facilitate the smooth functioning of RAMQ. In this regard, a committee on digital transformation and client experience was struck up by the Board in 2020, as a replacement for the information technology committee.

Generally, the purpose of the governance, ethics and human resources committee is to support the Board in implementing sound governance.

This committee proposes the adoption of new governance practices, fosters innovative and creative practices and assesses those already in place, not just for the Board but for the organization at large.

The governance, ethics and human resources committee has 4 members: Soumya Tamouro , Liette Brousseau, Martine Gosselin and Jean-Claude Lecompte.

To find out more about the committee’s responsibilities, read the Mandat du comité de gouvernance, d’éthique et de ressources humaines (French only).

The audit committee includes members with accounting or financial expertise. At least one committee member must be a member of one of the professional orders of accountants governed by the Professional Code.

The audit committee ensures that the requirements for sound management are met. To do so, it monitors and follows up on RAMQ’s integrated risk management process.

The audit committee works in close collaboration with the other committees. It shares with them and the Direction de l’audit interne (internal audit branch) a concern for improving RAMQ’s management practices.

Pursuant to the Act respecting the governance of state-owned enterprises, the Direction de l’audit interne carries out its activities under the authority of the audit committee.

The audit committee has 4 members: Suzanne Delisle, Maxime Dubeau-Marcoux, Jean-Claude Lecompte and Yvan Pépin. The committee is chaired by Suzanne Delisle.

To find out more about the responsibilities of the committee, refer to the Mandat du comité d'audit (French only).

The digital transformation and client experience committee advises the Board on the general orientations in 2 areas: information technologies and client experience.

The committee confirms whether management is doing what is necessary—throughout RAMQ’s transformation process—to take advantage of the benefits to be gained by an approach focused on citizens, innovation, fact-based decision making, collaboration, openness, a digital-driven mentality and flexibility.

The committee is made up of 5 members: Soumya Tamouro, Liette Brousseau, Dr. Diane Francœur, Dr. Louis Godin and Yvan Pépin. The committee is chaired by Yvan Pépin.

To find out more about responsibilities of the committee, refer to the Mandat du comité sur la transformation numérique et l'expérience client (French only).