Direction de l'admissibilité et des renseignements aux personnes assurées
To meet the public's need for
information, the Régie offers a
telephone information service
accessible toll-free from anywhere
in Québec and a walk-information
service available at its Montréal
and Québec City offices.
By telephone
To speak with an agent, you must call during office hours. However, by calling one of the following numbers at any time, you can obtain information through the Health Insurance Infoline, our voice response system.
| Québec: |
418
646-4636 |
|
Montréal: |
514
864-3411 |
|
Elsewhere in Québec,
toll-free: |
1 800
561-9749 |
The numbers below are available to users of a TDD (telecommunication device for the deaf).
|
Québec: |
418
682-3939 |
|
Elsewhere in Québec,
toll-free: |
1 800
361-3939 |
By mail
Régie de l'assurance maladie
du Québec
Direction de l'admissibilité et des renseignements aux personnes assurées
PO Box 6600
Québec (Québec) G1K 7T3 |
| |
At our offices
To meet with an agent, come to one of the addresses below.
Québec
1125, Grande Allée Ouest
Québec (Québec) G1S 1E7
Montréal
425, boulevard De Maisonneuve Ouest
3rd floor, suite 300
Montréal (Québec) H3A 3G5
,
exit rue De Bleury Nord
,
exit rue Union
Our office hours are as follows:
| Monday |
from 8:30 a.m. to 4:30 p.m. |
| Tuesday |
from 8:30 a.m. to 4:30 p.m. |
|
Wednesday |
from 10:00 a.m. to 4:30 p.m. |
| Thursday |
from 8:30 a.m. to 4:30 p.m. |
| Friday |
from 8:30 a.m. to 4:30 p.m. |
Did you know?
About 200 000 people come to our Montréal or Québec office each year.
We make every effort to serve you as quickly as possible, in keeping with our Statement of Services for the Public.
However, waiting times may vary, depending on the number of people arriving at our offices. Generally speaking, the wait may be shorter during mid-week mornings, but may
be longer on any day between 11:30 a.m. and 1:30 p.m.
Thank you for your comprehension!
Moving?
You can make your change of address on the Internet by using the Service québécois de changement d'adresse. This will enable you to give your new address to six departments and agencies at the same time.
Or, you can notify us of your new address by calling us.
