Replacement of a Lost, Stolen or Damaged Card Only

Here is how to have your Health Insurance Card replaced.

What to do

Obtain the required form by calling the Régie or visiting an office of the Régie during office hours.

You will have to provide your signature and a photo meeting specifications established by the government. The section on photo and signature explains what to do and lists the acceptable pieces of ID. Some persons, however, are excluded or exempt from this procedure.

Fee

A fee of $15 is charged for replacement of a Health Insurance Card, over and above the amount payable for the photo. However, persons age 65 or over and recipients of last-resort financial assistance are exempt from paying the replacement fee.

Receipt of your card

The Régie will mail you a new card if you are still eligible for the Health Insurance Plan. In its Statement of Services for the Public, the Régie undertakes to issue your card within 14 days.

If you are awaiting receipt of your card and require healthcare, please contact the Régie.